ACCESSIBILITY STATEMENT

GENERAL

OVO BIRD strives to ensure that its services are accessible to people with disabilities. OVO BIRD has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.

OVO BIRD is committed to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1, Level A and AA and complying with Americans with Disabilities Act (ADA) effective communication requirements, and other applicable regulations.

To accomplish this, we have partnered with eSSENTIAL Accessibility to administer our accessibility program and oversee its governance. Their accessibility program evaluates our digital products on an ongoing basis in accordance with best practices and is supported by a diverse team of accessibility professionals, including users of assistive technologies. The ESSENTIAL Accessibility platform, moreover, goes beyond minimum compliance requirements by making an assistive CX technology application available to customers who have trouble typing, gesturing, moving a mouse, or reading.

TESTING ENVIRONMENTS

To ensure that our customers’ accessibility needs are being met across a diverse set of shopping environments, the following environments and tools have been selected as part of our testing strategy.

Tool/Assistive TechnologyBrowserDevice OSAssessment Type
VoiceOverSafarimacOSWebsite
VoiceOverSafariiOSWebsite
NVDAChromeWindows 10Website
Colour Contrast AnalyzerChromeWindows 10Website
aXe (Browser Plugin)ChromeWindows 10Website
ResponsivenessSafariiOSWebsite
Keyboard accessibility + NVDAChromeWindows 10Website

SUPPORTED ENVIRONMENTS

To ensure that our customers’ accessibility needs are being met across a diverse set of shopping environments, the following environments and tools have been selected as part of our testing strategy.

DISCLAIMER

OVO BIRD continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

Despite our efforts to make all pages and content on OVO BIRD fully accessible, this is a work in progress. To the extent any content is not fully accessible, this may be a result of OVO BIRD not having found or identified the most appropriate technological solution. Under such circumstances, we will work diligently to remedy any inaccessibility.

HERE FOR YOU

If you are experiencing difficulty with any content on OVO BIRD or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.

CONTACT US

If you wish to report an accessibility issue, have any questions or need assistance, please contact customer support as follows:

support@ovobird.com

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